Emergency Plumber in Hickory, NC
Plumbing emergencies are an urgent disruption to your home. A&B Plumbing is an emergency plumber in Hickory, NC, and we’re here to help you get things back to normal whenever a pipe bursts or a drain clogs.
As a local, family-run business serving the Hickory area since 2018, we bring 30 years of combined, licensed experience to every repair, with a focus on fixing the root cause, not just the symptom.
Call now and let our team get you on the schedule ASAP.
When Should You Call Us About an Urgent Plumbing Problem?
Call us when a plumbing problem is causing active water damage, affecting multiple fixtures, eliminating your home's water supply, or creating a significant sanitation or equipment problem.
Examples include:
A single slow drain usually does not require emergency attention. If you're unsure how serious the problem is, call us. We can discuss the symptoms over the phone and help determine the appropriate next step.
What to Do Before We Arrive
If water is actively flowing, taking a few immediate steps can limit damage while you wait for plumbing service.
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Shut Off the Water
Close the fixture's individual shutoff valve if you can safely identify it. For a larger leak or burst pipe, shut off the home's main water supply. If you have a well system and the problem appears related to the pump or pressure system, avoid repeatedly cycling the equipment and contact us for guidance.
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Protect Electrical Equipment
Keep away from electrical outlets, appliances, panels, and wiring that may have been exposed to water. If you can safely reach the electrical panel without standing in water, turn off the affected circuit. Do not enter an electrically hazardous area.
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Move Valuables Away From Water
Move electronics, furniture, rugs, documents, and other valuables away from the affected area when it is safe to do so. Use buckets or towels to contain minor amounts of water.
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Document the Damage
Take photos and videos of the affected area and the apparent source of the problem before cleanup or repairs when possible. Your insurance company can provide specific guidance about documentation and coverage.
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Treat Sewage as a Health Hazard
If wastewater or sewage has entered the home, avoid direct contact. Keep children and pets away from the affected area and contact a qualified professional about the plumbing problem and appropriate cleanup.
How We Handle Urgent Plumbing Calls
When you call us, we want to understand what is actually happening before sending someone out. Tell us what you see, which fixtures are affected, whether water is actively flowing, and whether other parts of the plumbing system are experiencing the same problem.
We use that information to determine the appropriate service response and scheduling priority.
We are a small, owner-operated plumbing company. We have one documented service truck and a three-person team, so we do not represent ourselves as a large operation with unlimited dispatch capacity. Instead, we focus on the work we can perform properly and communicate honestly about availability.
We also use a live answering service so someone can take calls outside normal office hours.
Plumbing Problems We Commonly Address
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Burst Pipes and Active Leaks
A burst supply line or failed pipe can release a large amount of water in a short period. We first work to identify the source and isolate the affected section.
The faster the water source is controlled, the less opportunity there is for additional damage. -
Water Heater Failures
Water heater problems are one of our primary service areas. We diagnose both tank and tankless systems to determine whether the issue involves the heating components, controls, plumbing connections, sediment, ignition, flow, or another component.
We have particular experience with tankless water heater diagnostics and repair and work with manufacturers including Navien and Bradford White. We do not install customer-supplied water heaters, because we want the equipment we install to be properly sized and installed. -
Sewer Backups
A backup involving several fixtures at the same time can point to a problem farther downstream in the main sewer line. Depending on what we find, we may use drain cleaning, sewer repair, inspection, or other appropriate methods to address the cause.
Sewer repair and maintenance are among our primary service priorities. We also handle sewer-related problems alongside other plumbing services rather than treating recurring backups as isolated drain clogs. -
Loss of Water
A complete loss of water has several possible causes.
With a municipal water supply, the problem could involve the home's main line, a shutoff, or an interruption in the local water supply. If your neighbors are experiencing the same issue, check with the utility first.
For homes using a well, the problem may involve the well pump, pressure switch, pressure tank, controls, or related plumbing. We provide well pump repair and can diagnose the system before recommending replacement.
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Toilet and Drain Problems
A toilet that overflows should be shut off at its supply valve when possible. If other fixtures are draining normally, the problem may be isolated to the toilet or its branch line.
We can evaluate the symptoms and determine whether the appropriate service involves fixture repair, drain cleaning, or a larger repair.
Hickory-Area Plumbing Service
We serve Hickory and nearby communities, including:
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CONOVER
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MAIDEN
When you call, we can confirm whether your property falls within our current service area and discuss scheduling.
We’re Focused on the Actual Plumbing Problem
We do not approach every urgent plumbing call as a reason to replace equipment or an entire system. We diagnose the system first, then explain the repair or replacement options that fit the problem.
Our approach reflects how we operate as a local plumbing company. We want to be known as the local shop that is available when customers need us, without turning every plumbing problem into a major project.
Emergency Plumbing FAQs
No. We have a live person answering our phones 24/7, but we do not provide 24/7 emergency dispatch. Our service availability depends on our normal operating schedule, the urgency of the problem, and technician availability.
Shut off the home's main water supply if you can do so safely. Move valuables away from the affected area, keep away from electrical hazards, document the damage, and contact us to discuss the situation and available service.
Yes. Tankless water heater diagnostics and repair are one of our primary areas of experience. We work with documented brands including Navien and Bradford White.
Need an Urgent Plumber in Hickory?
A&B Plumbing is a locally owned, family-run plumbing company serving Hickory and surrounding North Carolina communities since 2018. If you're dealing with an active leak, failed water heater, sewer problem, loss of water, or another significant plumbing issue, call us at (980) 276-0199.
We will listen to what is happening, help you take appropriate immediate steps when possible, and discuss the next available service option.
