Privacy Policy & Terms of Use

Effective Date: August 17, 2026

Company: A&B Plumbing

A&B Plumbing is committed to protecting your privacy and providing a secure online experience. This Privacy Policy & Terms of Use explains how we collect, use, disclose, and safeguard information provided when you use our website, submit a service request, or contact our company.

By accessing or using this website, you agree to the terms outlined below.

1. Information We Collect

When you contact A&B Plumbing, request service, request an estimate, or submit information through our website, we may collect information such as:

• Name
• Phone number
• Email address
• Service or property address
• ZIP code
• Information about your plumbing, water heating, sewer, water quality, well, or other service needs
• Other information you voluntarily provide through website forms or other communications

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, and general website usage data. This information may be used to maintain website functionality, understand how visitors use our website, and improve the overall user experience.

Submitting information through this website does not guarantee an appointment, estimate, service, pricing, or availability. Service requests are subject to scheduling, availability, service area, and acceptance by A&B Plumbing.

2. How We Use Your Information

We may use information we collect to:

• Respond to questions, requests, and service inquiries
• Schedule and coordinate plumbing services
• Provide estimates, quotes, and information about requested services
• Communicate about appointments and service-related matters
• Send administrative or customer support communications
• Improve our website, services, and customer experience
• Maintain business and service records
• Process or facilitate requested transactions
• Protect the security and integrity of our website and business
• Comply with applicable legal obligations

We do not sell or rent your personal information to third parties.

3. Information Sharing

A&B Plumbing may share information with trusted third-party service providers that help us operate our website and business. These providers may assist with services such as website hosting, customer communications, appointment scheduling, analytics, payment processing, financing, form management, or other essential business functions.

We may also disclose information when reasonably necessary to comply with applicable law, respond to a lawful request, protect our legal rights, protect the safety of customers or employees, investigate suspected fraud or misuse, or protect our business operations.

We do not authorize third parties to use your personal information for purposes unrelated to the services they provide to A&B Plumbing except where otherwise permitted or required by law.

4. Cookies & Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve the browsing experience.

We may also use or provide access to third-party technologies, including analytics services, mapping tools, embedded content, online scheduling or service-request tools, financing tools, and other website features. These third parties may use cookies or similar technologies in accordance with their own policies.

Most web browsers allow you to manage, restrict, or disable cookies through browser settings. Disabling certain cookies may affect some website features or functionality.

5. Website Use

The information provided on this website is intended for general informational purposes. Website content is not a substitute for an on-site inspection, professional evaluation, or service-specific recommendation.

Plumbing, sewer, water heating, water quality, and well-related conditions can vary significantly from property to property. A recommendation described on this website may not be appropriate for every situation.

While A&B Plumbing makes reasonable efforts to provide accurate and current information, we do not warrant or guarantee that all website content is complete, current, accurate, or free from errors or omissions.

Information, service descriptions, pricing information, availability, service areas, and other website content may be changed or updated without notice.

All website content, including text, graphics, logos, photographs, videos, designs, and other materials, is owned by or licensed to A&B Plumbing and is protected by applicable intellectual property laws. Unauthorized reproduction, modification, distribution, publication, or use of website content is prohibited without prior written permission, except where otherwise permitted by law.

6. SMS Communications

If you provide your mobile phone number and consent to receive text messages from A&B Plumbing, we may use SMS communications to contact you regarding your service request, appointment scheduling, appointment reminders, service updates, administrative notifications, customer support, and other communications related to your interaction with us.

Website Forms & SMS Consent

Where an SMS consent option is provided on an A&B Plumbing website form, checking the applicable consent box or otherwise providing affirmative consent authorizes A&B Plumbing to send text messages related to your inquiry, requested services, appointments, or customer relationship.

SMS consent is voluntary and is not a condition of purchasing plumbing services.

Message frequency may vary depending on your interactions with A&B Plumbing. Message and data rates may apply.

You may reply STOP to opt out of text messages at any time. You may reply HELP for assistance.

Opting out of SMS communications may prevent A&B Plumbing from sending certain text-based service notifications, but you may continue to contact us through other available communication methods.

7. Data Security

A&B Plumbing uses reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect and maintain.

However, no method of electronic transmission, website communication, or internet storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

You are responsible for taking reasonable precautions when communicating sensitive information online.

8. Children's Privacy

This website is intended for a general audience and is not directed toward children under the age of 13.

A&B Plumbing does not knowingly collect personal information from children under 13 through this website. If we become aware that a child under 13 has submitted personal information, we will take reasonable steps to delete the information where appropriate.

9. Third-Party Links & Services

Our website may contain links to or integrations with third-party websites, platforms, applications, or services for your convenience.

These third parties may include providers of analytics, mapping, scheduling, financing, payment, communications, social media, or other services.

A&B Plumbing does not control and is not responsible for the privacy practices, security, availability, content, or policies of third-party websites or services. Your use of a third-party website or service is subject to that provider's applicable terms and privacy policies.

We encourage you to review the privacy policies and terms of any third-party websites or services you access through our website.

10. Changes to This Policy

A&B Plumbing may update this Privacy Policy & Terms of Use periodically to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

When changes are made, the updated policy will be posted on this page along with a revised effective date where appropriate.

Your continued use of this website after an updated policy is posted constitutes your acceptance of the revised policy to the extent permitted by applicable law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, A&B Plumbing shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of this website or reliance on information provided through the website.

Nothing contained on this website creates a contractual obligation, guarantees service availability, or constitutes an agreement to perform work.

Actual plumbing services are subject to a service request being accepted by A&B Plumbing and to the terms of the applicable service agreement, estimate, proposal, invoice, or other written or verbal agreement governing the work.

Website content does not replace the terms of an individual service agreement.